Traterme's administration and team consider that the company will only be successful in the present and future if it guarantees the satisfaction and good performance of its stakeholders (customers, co-workers, suppliers and shareholders).

Since 2004 Traterme has been boosting its services intrinsic quality. This concern is reflected in the implementation and certification of its Quality Management System, in accordance with standards NP EN ISO 9001 and ISO/TS 29001. Since 2010, Traterme has been licensed by INCI with the Construction Permit No. 64690, in the 5th category, subcategory 8, class 1.

All the company’s management initiatives have been guided by the principle of continuous improvement, based on offering a service of excellence.

To face this global principle, Traterme stands by the following five pillars:

1. Promote customer satisfaction and performance, we commit ourselves to offer quality services, seeking the satisfaction, loyalty and economic value of customers and Traterme as well.
2. Promote employee satisfaction and good performance by helping to develop skills in order to create value through knowledge and seeking to comply with their economic and professional expectations;
3. Promote strong and lasting relationships with suppliers because we know our good performance begins with our suppliers’ competence;
4. Promote the lasting success of the company and its shareholders, fostering an accuracy, learning and innovation culture in order to transform knowledge into value, taking advantage of opportunities and controlling the risk;
5. Promote respect towards society and compliance with legal and regulatory requirements.

Focused on the above, our management drivers are: